Storm Center
Safety tips and other resources

Welcome to the CenterPoint Energy Storm Center. We care about the communities and people we serve, so we have prepared this Storm Center to provide valuable information when a storm threatens or in the aftermath of a severe storm. In the Storm Center, you can check our natural gas and electrical safety tips as well as learn how CenterPoint Energy restores power after a storm, how long you should prepare to be without power, and what to do if you see a downed power line.

Power Restoration

How CenterPoint Energy restores electrical power after a storm
After a severe storm in our electric service area around Houston, CenterPoint Energy's emergency operation teams make an aerial survey, and nearly 600 inspectors check the damage.

Estimated power restoration timelines
Prepare to be without power for potentially extended periods of time based on the severity of major storms or hurricanes.

Safety Tips

Hurricane Safety Tips
CenterPoint Energy prepares for the worst every hurricane season, and so should you. Click on the link above for what to do before, during and after a storm.

Downed power lines and safety after a storm
If you see a power line on the ground after a major storm, don't assume that it is not energized. Stay at least 10 feet away from the wire and secure the area to keep others away, too.

Safety tips on using portable generators
CenterPoint Energy offers important safety tips and precautions to take if you own and operate a portable generator.

Electric Safety Tips
Electricity can be dangerous. CenterPoint Energy cares about safety and offers these tips.

Natural gas safety tips
When a hurricane is threatening, following CenterPoint Energy's gas safety tips could mean quicker restoration of service.

Recovery Resources

Hurricane Recovery Resources
Phone numbers and web sites for local, state and federal agencies as well as private organizations to provide support for hurricane victims