Nothing is more important than your safety. And keeping your electricity on. CenterPoint Energy is always there to help you stay safe.
Every day, equipment from CenterPoint Energy brings you power safely, but when something goes wrong you should know what to do.
We prepare for outages before they happen, so if your power goes out, our crews will work day and night to get you up and running.
Here are tips to prepare for the arrival of a storm, to deal with flooding and power outages, and to return to normal following a storm.
Call Before You Dig
Homeowners or their contractors are required by law to call 811 at least 48 hours before digging to locate underground utility lines.
Trees & Vegetation
Planting trees or other vegetation too close to power lines is dangerous. Learn to plant the right tree in the right place.
Report a Street Light Outage
Do your part to help keep our streets safe: jot down the pole number and fill out our online form.
Requesting Meter Disconnects
Get information on new procedures for meter disconnects, which allow timely response to electricians’ requests.
Contact with power lines is dangerous, and CenterPoint Energy cares about your safety. These tips will help you work and play safely outdoors and indoors.
Find educational games, information, activities and experiments for teachers and students of all ages, focusing on the science, history and safety of electricity.