We make reliable power delivery a top priority.
Electricity is essential for society. That's why CenterPoint Energy strives to maintain a safe and reliable electric delivery system. We understand that our customers' demand reliable, high-quality electric service and dependable electricity is a necessity for the comfort, productivity, and enjoyment of our customers.
What do power quality and reliability mean?
Power quality is measured by fluctuations in electricity, such as momentary interruptions, voltage sags or swells, flickering lights, transients, harmonic distortion and electrical noise (i.e. fewer such incidents indicate greater power quality).
Reliability is the continuity of electric delivery measured by the number and duration of power outages (i.e. fewer, shorter outages mean greater reliability).