Name: Robert L. Torres
Birthplace: Midwest City, Okla.
Title: Technical Training Specialist
Location: South Houston Complex
Years with company: 1 yr 8 mo
What educational/employment path led you to CenterPoint Energy and the position you hold today?
My experience and knowledge of Instructional System Design (ISD) seemed the most valuable to my current department. During the last half of my career in the military, I was involved in many aspects of training - from teaching a variety of advanced technical skills for lower- to mid-level aircraft maintainers, to teaching soft skills for upper level supervisors and managers. While doing so, I gained extensive experience with training materials, such as lesson guides, outlines, procedures, plans and testing documents.
What are some of the things that you do in a day’s work?
Our work is project based. We help other departments within CNP Electric which perform skilled, technical tasks and have identified a training deficiency. I will analyze specific job tasks and build training material to meet the needs of the customer. The material includes reference manuals and skill check documents. I must gather information from many subject matter experts to complete the overall training curriculum.
What do you find most rewarding about your job?
When an instructor or trainer implements an element of the curriculum I’ve created and the student successfully completes the training. I know I did my part to ensure he/she was set up to succeed.
What is the most memorable experience you have had while working at CenterPoint Energy?
Without a doubt it was during Hurricane Ike. I had only been with the company for two months. My EOP duties tremendously increased my learning curve.
How has CenterPoint Energy helped you move forward in your career?
I’ve been able to gain more experience with training development from the ground up. During my career to this point, the instructional design had already begun. I came into the process much later.
What advice would you offer a potential employee of CenterPoint Energy?
Many people don’t realize that the company is extremely diverse, so I recommend you learn about other areas of the company. If you are not directly involved with electric transmission or distribution, take some time to find out. The public expects you to know.