CenterPoint Energy

Energy for You

CenterPoint Energy 2016 Annual Report

 

Energy for You summarizes why our business is centered on our customers and communities. Our employees give their best each day to deliver the energy that makes lives more comfortable, productive, and enjoyable.

 

To Put You in Control

Catering to your preference

Our soon to be introduced online preference center will give customers options on when and how we contact them.

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51%

Calls answered through personalized, automated self-service options

580,000

Customers enrolled in Power Alert Service

To Make Life
Even Better

Ensuring safety & reliability

By keeping the lights on and the gas flowing, we enable our customers to enjoy their lives.

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7,600

Miles of pipeline checked by our advanced leak detection tool last year

34%

Improved electric reliability on intelligent grid circuits in 2016 alone

To Build Stronger
Communities

Giving our support

We volunteer our time and give our support to make our communities a better place.

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237,500+

Volunteer hours valued at $5 million in 2016

$3.4 million

Corporate charitable contributions

The Gulf Coast Regional Blood Centers explains how our partnership has saved 200,000+ lives in a short video.

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To Be Always There

Putting technology to work for you

We continue to make significant investments to keep up with the growth and energy demands of our service territory.

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90,000

Customers added in 2016

$7 billion

Capital investments planned over the next five years

Performance

Detailed information and contact information for investors are provided for your reference.

Investor Info
Leadership

Our board of directors and senior executive team are committed to our stakeholders. Learn more about them.

Leadership
Corporate Responsibility

Learn more about our corporate citizenship and community service.

Corporate Responsibility
 

Annual Report & 10-K Downloads