CenterPoint Energy's mutual assistance team that helped repair electric facilities along the upper Texas coast following Hurricane Humberto in September were praised highly in a letter from Entergy utility foreman, Mike Jones, who wrote:
"I have 30 years of experience in assisting with storm repairs for Entergy Gulf States. Your storm team supervised by Joe Bilski and Cornelius Fisher was one of the most efficient, professional and well-organized groups that I have ever worked with. CenterPoint Energy obviously places safety first, as evidenced by your employees' attitudes. Also, your men worked efficiently to help restore power in what I would consider to be record time for the amount of damage to our facilities."