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CenterPoint Energy yields to a higher power

Steve Stone, Senior Service Consultant for CenterPoint Energy's electric operations in Cypress, Tx, received a thank-you letter from the pastor of a church for delaying electric service work until Sunday afternoon so that the congregation could worship that morning without interruption.

The pastor wrote, "I do appreciate your assistance in coordinating the efforts to create a win-win situation for both parties. This was exemplary customer service and we are very satisfied customers."