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Special efforts made to limit service interruption to business

When CenterPoint Energy's Electric Operations needed to relocate a transmission line to accommodate a road widening in Galena Park, Texas, special efforts were taken by the planning team - Robert Gordon, Marvin Burleson, Chad Organ and Larry Karm - to limit interrupted service to the U.S. Gypsum Co. plant.

Before the outage, the plant manager wrote to account representative Henry French: “I thank you and the CenterPoint team for working to minimize the time of the power disruption and to perform much of the work on Christmas and Christmas Eve.”

The work was completed and service restored on Christmas Eve, a day early, allowing the customer to return to full operation immediately after the holiday.