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Service Area : Houston Change
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See a downed power line? Stay at least 35 feet away and call 713-207-2222.
The CenterPoint Energy Electric Outage Tracker provides approximate locations of current power outages. If your power goes out our crews will work day and night to get you up and running. Learn what to do in case of an outage.
View Outage Tracker
Power Alert Service let's you receive alerts - voice, text, email – for each electric account you manage. It’s easy to sign up or manage your existing PAS account with My Account online access.
Sign up for Power Alerts!
Contact with power lines is dangerous, and CenterPoint Energy cares about your safety. These tips will help you work and play safely outdoors and indoors.
Remember, if you encounter downed power lines, stay at least 35 feet away and report them by calling 713-207-2222.
Safety is our highest priority, so we continuously monitor weather conditions and our distribution network to prevent equipment failures, and to ensure the safe and reliable delivery of electricity and natural gas.
If you need to report a power outage please call 713-207-2222 or 800-332-7143, or view our Outage Tracker for current electric outage information.
Report electric outages
CenterPoint Energy maintains street lights throughout our electric service area. Please use the map to find and report a street light outage.
Report streetlight outage
Safety is our highest priority, so we continuously monitor weather conditions and our distribution network to prevent equipment failures and to ensure the safe and reliable delivery of electricity and natural gas. Learn more about power restoration, electric reliability and how electricity gets delivered to you.
View Storm Center
CenterPoint Energy’s control over each factor may vary greatly. For example, we have more control over how we build/strengthen our grid than the number of outages caused by severe storms and lightning. Learn more about power reliability and how electricty gets delivered to you.
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